Contact

For information about the Notur project and any of its activities, contact:

Technical support pages

Documentation and manuals concerning the Notur facilities can be found at docs.notur.no

Help-desk support

Requests for support on the machines can be directed by email to the staff that operates the facilities:

The staff will provide assistance with a variety of issues, including the installation, compilation and porting of software, the execution of applications, data issues, and machine-specific issues.

Requests will be handled as soon as possible. Working hours for the support staff are Monday-Friday 08:00-16:00, except holidays.

User requests are usually handled by email. A website where you can track the history and status of your request(s) can be found here.

Advanced user support

In case you would like assistance that goes beyond regular (basic) support and that requires specific skills and considerable time to be solved, then the Notur project offers ways to apply for so-called advanced support.